As Sleep Health MD continues to grow, we are looking for experienced and talented personnel to join our team!
Sleep Health MD is a growing and fast-paced sleep medicine practice with locations in Sunnyvale Los Gatos, Santa Cruz and Watsonville.
We are a well-established, comprehensive treatment center for sleep disorders of all types. We have several clinicians and many allied health staff members and pride ourselves on our professionalism and modern practice processes. We offer great benefits and a 401k plan.
If you think you'd be a good fit for one of our open positions, please submit your resume to our Practice Assistant at firstname.lastname@example.org.
DME Day Tech
Santa Cruz Administrative Office
Sleep Health MD is a well-established, comprehensive, treatment center for sleep disorders of all types. We have several clinicians and many allied health staff members and pride ourselves on our professionalism and modern practice processes.
A busy and growing sleep medicine practice is seeking a highly motivated individual to service patients through our durable medical equipment department.
This individual will be responsible planning, organizing, developing and implementing the clinical day-to-day operations of the daytime DME and Sleep Study program in accordance with all organizational policies and procedures and regulatory standards.
*RRT or RPSGT required
*Mask fitting and CPAP patient education experience is required
*Self-motivated individual with little oversight needed
*Excellent organizational and prioritization skills
*Ability to provide great customer service, even in stressful situations
*Ability to communicate in a professional manner, both written and verbally
*Needs to be able to provide continuous and constructive feedback to their colleagues
*Possesses exceptionable Time Management Skills
*Solution oriented and able to make decisions
*Ability to complete a project as assigned
*Bilingual in Spanish preferred
*Experience in Athena, Encore and Brightree highly preferred
*Complete work within a busy patient schedule
*Thorough documentation of patient interactions to provide quality direction for next steps
*Follow up with patient compliance as directed
*Educate patients on PAP use and maintenance
*Perform quality mask fittings
*Perform Sleep procedures under the direction of a physician with established methods and procedures.
*Responsible for patient care, quality control and improvement activities, portable sleep diagnostic equipment and PAP Naps
*Completing all tasks assigned in clinical inbox and workflow dashboard including but not limited to:
*Taking patient calls, returning messages and scheduling necessary follow-ups
*Working with other DME vendors to ensure patients are provided with effective service
*Supporting our providers on a daily basis helping to troubleshoot patient and provider needs
*Works directly with the DME Manager to focus on departmental and company-wide priorities and projects
*Requires thorough knowledge of athena, Encore Anywhere, and Brightree and the workflows for each system
*Familiarity and comfort working with DME HCPC codes to determine insurance eligibility within insurance guidelines
*Handling and Cleaning of returned/used equipment
*Assisting patient with mask issues, device troubleshooting and item maintenance
Communicate effectively with providers and staff to assist in therapy concerns
This position will potentially travel between all four of Sleep Health MD’s locations and be primarily based in either Sunnyvale/Los Gatos